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Clariti Group Presents: Addressing Conflict
October 17, 2018 @ 9:00 am - 12:00 pm
No one likes to have to diffuse conflict, but as a leader, this is a necessary skill. This workshop looks at what comprises conflict, the difference between healthy and unhealthy conflict, and ways to defuse tensions in the room.
Facilitator bio: Carleen Hicks
Carleen is a senior Human Resource professional and coach with over 15 years of achievement, working with business and leadership teams from start-ups to large corporations in both the private and not-for-profit sectors. Her outgoing nature quickly builds an easy rapport with people, which serves her well working on complex problems that require collaboration and trust.
Carleen’s experience includes group training and facilitation, speaking engagements, leadership coaching, EQ-i 2.0 & EQ-i 360 leadership assessments, career transition coaching, strategic and operational HR, change management, employee engagement, talent management lifecycle, compensation and benefits, and compliance.
Carleen’s belief in potential (both within individuals and organizations) is what led her to continue her education in the field of Human Resources after she completed her BA at the University of Manitoba. Continuing her professional development, Carleen is a Certified EQ-i 2.0 practitioner and is a certified Integral Coach® through Integral Coaching Canada.